Joshua Jumbo

Consulting for the 3MTT Government e-learning platform, where I give tips on how to improve the user experience of the platform in a seamless way without breaking the existing mental model.

• * Improved the onboarding experience of the platform by taking out irrelevant steps and simply keeping time-saving information that allows users to login in a short-time
• * Redesigned the webinar page, profile page, and leaderboard pages. By doing so, I provided users with a better UX experience
• * Partnered with compass AI to allow the adoption of AI in enhancing course completion

Currently serving as a UI/UX Designer at Idealoft Studio, where I solve complex business problems through design, specializing in fintech, education, and AI/ML domains.

• Developed and implemented custom design systems for high-profile clients like Kotak Shuraksha and ICICI, significantly contributing to Idealoft Studio's recognition as a top impactful organization in India.
• Regularly conducted client meetings via video conferencing to evaluate UI quality, documenting findings and proposing enhancements that optimized user interfaces and product performance.
• Introduced cutting-edge auto-layout and micro-interactions, significantly enhancing design team efficiency and elevating product aesthetics.
• Led end-to-end UI design for a new web-product, overseeing all UX activities from comprehensive research to iterative user testing, ensuring a highly intuitive and effective user experience.
• Implemented remote user testing tools to efficiently gather feedback, accelerating design iteration velocity and reducing research costs.
• Contributed to redesigning the water science landing and marketing pages whereby the aim was to improved user awareness of the difference between hard and soft water filters while promoting waterscience as a platform to find hard water filters
• Contributed to Moodoo, an emotion tracking platform where employees get to register how they feel daily, and when all the data is collected across the staff count, it shows the health statistics of the company. Also, data can be tracked within a time-based format.

Relief Health is a top-level health consultation platform for leading sport athletes and various celebrities around the world. My role was to improve the user experience of their website while designing it in such a way that it adhered to webflow standards.

• Contributed to redesigned the user experience of the website from ground to the top
• Contributed to redesigning the marketing pages from the ground to the top
• Helped improve the experience of the booking/consultation form while linking the form to HubSpot from Webflow.

Contributed as a UI/UX Designer at Alerzo, a fintech company focused on empowering small and medium businesses through intuitive financial solutions.

• Designed intuitive dashboards for merchants, enabling efficient monitoring of POS transactions and providing critical business insights.
• Maintained and evolved a comprehensive Design System, ensuring consistency and scalability across merchant, admin, and customer-facing dashboards.
• Developed mobile-responsive designs for all dashboards, significantly improving accessibility and user experience across various devices.
• Crafted compelling landing and feature pages, enhancing product visibility and user engagement.

Contributed as a UX/UI Designer at Al Planet (formerly DPhi), an Edtech platform specializing in machine learning, AI, and data analysis.

• Led the comprehensive website redesign, integrating enhanced features for micro-courses, live streaming, and bootcamps, resulting in a 5% boost in community engagement.
• Developed an efficient, in-house hiring platform for recruiters, significantly reducing reliance on costly third-party tools and streamlining the recruitment process.
• Collaborated extensively with key stakeholders and end-users to gather insights, ensuring product experiences were optimized for both business objectives and user needs.
• Enhanced overall product usability by conducting thorough user research, designing intuitive interfaces, developing interactive prototypes, and managing the core design system.
• Executed comprehensive competitive analysis, UX heuristic evaluations, and various user-centered activities to identify opportunities for product innovation and improvement.

Served as a Product Designer at Edukoya, an Edtech company focused on high school students, driving user-centric product development.

• Conducted extensive qualitative and quantitative user research, identifying key user challenges and pain points to inform data-driven design decisions.
• Collaborated with cross-functional teams to brainstorm and define user-centric solutions, leveraging user journey maps, personas, affinity diagrams, and empathy maps to guide product strategy.
• Designed and iterated on solutions collaboratively with the team, integrating user feedback to refine product features and enhance usability.
• Facilitated user testing sessions, analyzing feedback to drive iterative design improvements and ensure optimal user experience.
• Streamlined the design hand-off process to the engineering team, ensuring clear communication and efficient implementation of designs.

Functioned as a user experience designer at Malon Technologies, conducting vital user research and design activities.

• Conducted comprehensive quantitative and qualitative user research, providing actionable insights that informed product development and strategy.
• Developed low-fidelity mockups for both in-house and external products, facilitating early-stage concept validation and stakeholder alignment.
• Produced high-fidelity mockups for client products, ensuring detailed visual design and functional specifications for development.
• Led and facilitated focus group testing and one-on-one usability sessions, gathering critical user feedback to drive design iterations and optimize user experience.

Redesigning the thomas cook india design system while we had the project to redesign their forex onboarding experience and also flow

BookHive is a personal library of books where users can track who borrows their book and who they lend to.

Relief Health is a health consultation platform for top athletes and celebrities around the world Designin relief health was paired between figma and webflow. I designed the complete website and the marketing pages that came much later into the contract term.

The viewfinder photography portfolio is a portfolio for photographers to quickly showcase their works

Designed an interactive user persona template for Idealoft Studio, providing a comprehensive tool for user research and empathy mapping.

Skillspace.ai is a platform for helping hiring managers create tests for aspiring candidates. Designing this in 2021 was pretty intense as I was barely 2 years in the industry, it made me appreciate design thinking where I had to go through research, ideation, design, prototyping and user testing. Overtime, it has grown in numbers in terms of usage.